C. Organize comments with the Manage comments dashboard for OSD NC Manager

The Manage comments dashboard provides OSD NC Managers an overview of the comments in terms of their status, a list of all the comments, and a list of Topics and Tags that can be attributed to the comment cards.

1 - Access the Manage comments dashboard

Click on Comments to resolve tab
Click on More actions button (three dots)
Click on Manage comments

2 - Manage comments dashboard: Overview

The Overview tab provides a summary of the comments' status

Total number of comments
Top 5 clauses with most comments
Breakdown of comments by:
- status: unmanaged, proposed, decision
- type: Technical, General, Editorial
Topics by which comments have been classified:
- Open topics: unmanaged comments per topic
- Comments without topic: number of comments with no topic assigned

OSD NC Managers can perform the following actions on comments and change proposals from the Comments tab in the Manage comments window:

3 - Manage comments dashboard: Comments

The Comments tab provides a list of all the unmanaged comments.

3.1 - Set comments view

Click on Collapse all button to view the list of (sub) Clause(s) containing a comment
Click on Expand all button to display all the unmanaged comments

3.2 - View/hide context

Select a comment (tick the box next to the user's name)
- Click on View context to view the exact location in the draft in which the comments was placed
- Click on Hide context to go back to the default comment view

3.3 - Filter comments

Click on Filter button
Enter keywords or select specific criteria (comment type, tags etc.)
Click on Set filters
Click on Clear filters to remove all filters

3.4 - Modify the type of comment

Select a comment (tick the box next to the user's name)
Click the comment type drop-down menu
Select another comment type

4 - Manage comments dashboard: Topics

The Topic feature provides the possibility to classify the comments by theme.

4.1 - Access Topic(s)

Click on Comments to resolve tab
Click on More actions button (three dots)
Click on Manage comments
Several ways to access topics:
- In the Overview tab of the dashboard, click on the hyperlink Show next to the particular open topic
- In the Comments tab of the dashboard, click on the Topics button
  - Click on a particular topic to view all relevant comments
  - Click on All comments button view all comments again (without the topics classification)
- Once having selected a comment, click on the Topics drop-down menu and select Manage topics

4.2 - Assign existing Topic(s)

In the Manage comments dashboard, click on Comments
Select comments to be assigned by a topic
Click on Topics drop-down menu
Click on +Add (nb) to topic
Select an existing topic or create a new one (by entering its name and description)
Click on Save

4.3 - Create new Topic(s)

Select comment(s)
Click on Topics drop-down menu
Click on +Add (nb) to topic
Enter a Topic title and Description (optional)
Click on the Save

4.4 - Modify Topic(s)

In the Manage comments dashboard, click on Comments
Click on Topic(s) blue button
Select a particular topic
Click on the Edit icon next to the topic
Modify its name and description
Click on the Done icon to save changes

4.5 - Remove Topic(s)

Select comment(s)
Click on Topics drop-down menu
Click on Remove topics from (nb)

5 - Manage comments dashboard: Tag(s)

The Tag feature provides the possibility to add quick-lists or reminders on comment cards to better organize them.

5.1 - Access Tag(s)

Click on Comments to resolve tab
Click on More actions button (three dots)
Click on Manage comments
- Click on Tags tab
- Under Comments tab
  1. Select a comment
  2. Click the Add/Remove tags drop-down menu
  3. Click on Manage tags
  4. Select any comment or change proposal
  5. Click on more actions, select Add/Remove tags
  6. From the Tags dropdown menu, select Manage tag

From the Comment cards:
1. Select any comment
2. Under More actions (three dots)
3. Select Add/Remove tags
4. Click on Tags dropdown menu
5. Click on Manage tag

5.2 - Assign existing Tag(s)

Go to Manage comments dashboard
Click on Comments tab
Select one or several comment(s)
Click the Add/Remove tags drop-down menu
Select existing tag(s)
Click on the Set tags button

5.3 - Create new Tag(s)

Go to Manage comments dashboard
Click on Tags tab
Enter a name for the new tag in the Create tag box
Click on Add

5.4 - Modify Tag(s)

Go to Manage comments dashboard
Click on Tags tab
Click on the Edit icon (pencil) next to the tag
Modify the tag's label
Click on the Done icon
Click on Change to confirm the modification

If the tag is already used on existing comments, a warning message is displayed indicating the number of comments using the particular tag and that by modifying the tag, it will also update the tag on those comments.

5.5 - Remove Tag(s)

Go to Manage comments dashboard
Click on Comments tab
Select one or more comment(s)
Click on Add/Remove tags drop-down menu
Deselect tag(s)
Click on Set tags button

5.6 - Delete Tag(s)

Go to Manage comments dashboard
Click on Tags tab
Click on Delete icon next to the tag
Click on Remove to confirm the deletion
Click on Cancel to not delete the tag

A warning message is displayed indicating the number of comments and change proposals using the particular tag.

6 - Move comments

Select and click the comment to be relocated
Click on More actions button (three dots)
Click on Move

Select the new context/location
Click on Place comment here to confirm the relocation