Download HTML, DOCx, PDF or XML from OSD

This (Help Scout) site is in the process of being replaced by a new knowledge base. Please refer to the relevant page on that site and update links/bookmarks you have saved.

  • Go to TOOLS in the menu.
  • To download a preview of the online document select Other actions > Preview and then the format you would like. The download is available at all stages.

  • A pop-up is displayed once your document is ready for download. Click on the pop-up message, on the downloaded document, or go the downloads section of your browser to access the document.
Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.